What can we help with?
We connect you with trusted suppliers for a variety of home energy upgrades.
Ceiling insulation rebate delays
For ceiling insulation enquiries, please note that VEEC discounts are not currently available. Insulation providers across Victoria are awaiting accreditation by the Essential Services Commission to be able to deliver VEEC discounts. While you can still request quotes from insulation providers, it is not possible for providers to apply VEEC discounts until the delays have been resolved.
Services available
Home efficiency upgrades
Delivered by the Council Home Energy Program
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Home energy assessments
Get tailored advice on how to improve the comfort and efficiency of your home. A trained assessor visits in person, checks your insulation, windows, doors, heating and cooling systems, and identifies the biggest sources of heat loss or gain. You receive a written report with prioritised recommendations, so you know exactly what to fix and in what order, before you spend anything.
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Insulation
Stay comfortable year-round and lower your heating and cooling costs. Insulation is one of the most cost-effective upgrades you can make to a home. Many Victorian homes are under-insulated or have insulation that has deteriorated over time. Upgrading it makes a noticeable difference to comfort year-round, and to heating and cooling bills.
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Draught proofing
Stop unwanted air entering your home and lower your heating and cooling costs. Draughts are one of the most common and least visible sources of heat loss, and one of the cheapest to fix. Professional draught proofing identifies and seals these gaps throughout your home. It is often the single highest-return upgrade for the money spent.
Home electrification upgrades
Delivered by SEC
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Heating and cooling
Heating and cooling split or ducted systems are the energy-saving alternative to traditional gas or electric systems. Heating and cooling account for around 40% of a typical household's energy use, making it the biggest opportunity to reduce your bills and emissions.
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Hot water
Heat pump hot water systems are the energy-saving alternative to traditional electric or gas water heaters. Water heating makes up around 20% of a typical household's energy use. Switching to a heat pump is one of the fastest ways to reduce your bills and emissions, without compromising comfort. Plus, government rebates are available for eligible heat pump hot water systems.
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Cooking
Induction cooktops are the future of cooking, offering precision control, instant heat, and superior efficiency. With induction, you can save energy and cook faster, all while keeping your kitchen cleaner and safer.
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Solar and batteries
Power your home with energy from the sun. Solar panels turn sunlight into electricity you can use to run your home, from heating and cooling to hot water and cooking. They're the foundation of a truly electric, energy-efficient lifestyle.
By combining solar with a battery, you can increase your home's energy independence and take another big step toward a fully electric home.
Home battery systems let you keep the excess solar energy your panels generate during the day to use at night, giving you greater control, lower energy bills, and backup power when you need it most.
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EV chargers
As more Australians switch to electric vehicles, home EV charging makes a lot of sense. Get faster recharging at a lower cost, and improve home resale value and rental property appeal. Enjoy being part of a community that's shifting to cleaner energy.
How we choose suppliers
For home efficiency upgrades suppliers have been chosen following a rigorous selection process.
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01
Years of experience
Every provider has been operating successfully for years. They have deep experience in their field, and show signs they are likely to continue operating for many years to come.
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02
Quality and sustainability standards
They have met not just our quality standards, but also display a commitment to the environment across a number of processes.
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03
Warranty cover
All products installed are covered by manufacturer's warranties, and workmanship is covered by our suppliers.
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04
Competitive pricing
Suppliers were chosen for their competitive pricing, so you have peace of mind knowing you'll be charged fairly.
Who we work with
10 Star Ratings
10 Star Ratings supports households to improve their sustainability using reliable and accurate rating tools and expertise.
Their Home Energy Assessment includes visual inspections of your home's construction materials, insulation, gaps and cracks that could be leading to heat movement and draughts, windows and window treatments and the major appliances, including heating, cooling, hot water, lighting, cooking, pool or spa pumps and renewable energy generation. The corresponding report will outline what they found in your home and their recommended improvement options.
EnviroFlex
Enviroflex are specialists in insulation and home energy efficiency, helping homeowners create more comfortable and sustainable living spaces. With extensive industry experience, Enviroflex provides tailored solutions for both new and existing homes, delivered by trained and certified installers committed to high standards of safety and workmanship.
Services include ceiling, wall and underfloor insulation, acoustic insulation, insulation removal and replacement, and draught proofing. Enviroflex also specialises in retrofit solutions, helping improve the thermal performance of existing homes where insulation may be missing, damaged or no longer performing effectively.
With quality products, professional advice and experienced installers, Enviroflex helps homeowners reduce unwanted heat loss, improve year-round comfort and make informed decisions about their home's energy efficiency.
Rapid Insulation
Rapid Insulation is a family-owned insulation company with over 15 years of industry experience, servicing homes and projects across Victoria and New South Wales. Our entire installation team is EEC Certified, with all works completed by our own trained in-house staff rather than subcontractors.
We specialise in ceiling, wall and underfloor insulation, with a strong focus on quality workmanship, compliance, safety and energy efficiency. Rapid Insulation works across residential, commercial and social housing projects and is committed to delivering reliable, professional insulation solutions that improve the comfort and energy performance of Australian homes.
EcoHome
EcoHome Insulation is a Melbourne-based insulation specialist helping homeowners improve the comfort and energy efficiency of their homes.
EcoHome specialises in retrofit ceiling, wall and underfloor insulation, insulation removal and thermal upgrades, with a strong focus on quality workmanship, safety and practical solutions for existing homes.
Ephe
Cal, an accredited assessor with Ephe
Ephe's Home Energy Assessment is a comprehensive in-home evaluation of your property's building fabric and fixed appliances, designed to help you better understand your home's energy performance.
The assessment identifies practical opportunities to reduce household energy costs, improve year-round comfort, and lower greenhouse gas emissions through evidence-based recommendations tailored to your home.
Following the assessment, you will receive a detailed report outlining all findings, including the performance benchmarks of key building elements and appliances, as well as information on local installers and service providers should you choose to undertake upgrades.
Ephe's independent and unbiased approach provides you with the knowledge and confidence to make informed decisions about your home before engaging with sales representatives or committing to improvement works.
Enfort
Jarrod, an accredited assessor with Enfort
Enfort's qualified Home Energy and Comfort Advisors help householders understand and improve their home's performance. We provide clear, tailored recommendations based on a detailed assessment.
A Home Energy & Comfort Assessment begins with understanding how you use your home and what you want to improve. We then assess the home room by room, take key measurements, document construction materials, review appliances, and create a 3D model to analyse energy efficiency and produce an overall star rating.
At the end of the visit, we explain the main findings so you have immediate clarity. You'll then receive a detailed report with results, rebate links, tailored upgrade recommendations, and estimated energy savings.
Enfort's team are also accredited insulation installers and can provide thermal camera inspections to help identify ways to improve comfort and efficiency.
SEC endorsed installers
SEC's endorsed network of regional and local installers is passionate about helping Victorians realise the benefits of switching to electric.
They know it can take time to find a trusted installer. That's why they've done the hard work for you, building a network of experts who offer:
- extensive experience installing specialist energy-efficient electric appliances
- a proven track record of delivering quality products, installations and warranties
- authorisation under relevant rebate and incentive programs, allowing them to claim Victorian Energy Efficiency Certificates (VEECs) and Small-scale Technology Certificates (STCs) on your behalf
- alignment with their environmental, social and community values.
If something goes wrong with a supplier
In the unlikely event you have an issue, we can help.
Want to become a supplier?
If you'd like to be considered as one of Council Home Energy Program's vetted providers, register your interest below.